If you cancel with reasonable notice (up to the day before your booking, or first thing on the day in the case of illness), we’ll deduct your full deposit from the bill on the night, so you can return it to the right person. We’re not able to refund individuals directly.
If you let us know on arrival that someone isn’t coming, we’ll retain their deposit, as their food may already be prepared. If you don’t let us know until after the meal has been served, we’ll need to charge for their meal – though we’re happy to provide a doggy bag if requested.